Experience
User Experience Designer
Auto-Owners Insurance Company, Lansing, MI
June 2010 - Present
June 2010 - Present
Part of a multi-functional team focused on all aspects of design at the company. Includes interaction design, usability testing, graphic design, information architecture, and Google Analytics.
- Lead a team in re-imagining existing web interface standards as UI component and UI pattern libraries, enabling both developers and business users to speak the same design language
- Created and extensively documented web usability standards and best practices in addition to researching a wide array of web usability issues reported by both design and development teams
- Conducted usability studies and paper prototyping sessions to test new website features, enhancing Auto-Owners' web presence via direct user feedback
Senior Software Developer
Auto-Owners Insurance Company, Lansing, MI
February 2005 - June 2010
February 2005 - June 2010
Web developer working primarily with HTML, CSS, and JavaScript. Also spent a lot of time with Java and JSPs.
- Primary developer on a team responsible for successfully re-architecting the homepage used by Auto-Owners' independent agents, including a total overhaul of the navigation system
- Implemented an in-house system for gathering homepage usage statistics
- Developed and presented division-wide training sessions on the use of the MediaWiki software package
- Pioneered use of JUnit-based unit testing including industry standard libraries like EasyMock and PowerMock
Computer Technician/Webmaster
Pinconning Area School District, Pinconning, MI
June 2000 - February 2005
June 2000 - February 2005
One of three technicians responsible for all the computer systems in the school district. Responsibilities included server administration, desktop deployment and maintenance, network support, web design and development, and technical support.
- Sole Mac OS X server administrator for 100+ Macs in the school district across multiple sites
- Designed, built, and administered school district web site
- Designed, built, and administered a variety of PHP-based web applications and the Linux-based PHP server itself
Education
B.S. in Computer Information Systems
Saginaw Valley State University, University Center, MI
GPA: 3.90
GPA: 3.90
